Delivery Information

IMPORTANT INFORMATION REGARDING DELIVERIES DURING THIS PERIOD

As you will be aware the world is experiencing unprecedented times. Although Prima continues to ship your orders, Royal Mail are experiencing delays of up to 14 days to deliver standard parcels. Please allow up to 14 days to receive your order. We STRONGLY RECOMMEND choosing DPD service if you are not happy to wait this long. PrimaLash have no control over these delivery estimates and all shipping charges are NON-REFUNDABLE.

Our usual shipping policy is below:

Our office is open Monday to Friday 10am until 4pm.

Any order placed outside of these times will be shipped next working day. This excludes weekends and bank holidays and other public holidays. 

£1 Shipping within the United Kingdom (including Northern Ireland) will be sent standard 2nd class mail and is NOT guaranteed to arrive on a specific day and is not insured.

We also offer tracked and guaranteed next day services and guaranteed Saturday service should you require your order urgently. We strongly recommend using one of our tracked services with every order which is insured should an issue arise.

 

United Kingdom

DPD 1 OR 2 DAYS

Available Monday -Thursday before 4pm. Excludes weekend Delivery. *DECEMBER DELIVERIES MAY TAKE LONGER. NON-REFUNDABLE*

£6.00
ROYAL MAIL SPECIAL DELIVERY BY 1PM

Available Monday-Thursday before 4pm. Excludes weekends *DECEMBER DELIVERIES MAY TAKE LONGER. NON REFUNDABLE*

£7.00
DPD SATURDAY

Available Friday until 4pm. *DURING DECEMBER DPD REQUEST TO ALLOW UP TO 2 DAYS FOR DELIVERY. NON-REFUNABLE*

£12.00
Royal Mail Standard

(3-5 WORKING days. Excluding weekends/public holidays) *DELIVERIES MAY TAKE UP TO 14 DAYS with COVID19 *

£1

Express to the US

Express to the US Shipping

Get your order FAST! DHL EXPRESS, FULLY TRACKED

£11.25

Channel Islands

Standard Delivery
Free

Rest Of World

International Shipping

(Air freight- Please note shipping times vary by destination and may take up to 2 weeks to arrive depending on your local delivery company)

£9.00