How We Guarantee Lash Perfection | PrimaLash Quality Control

Our Commitment to Quality – PrimaLash

At PrimaLash, we’re committed to ensuring you receive the highest quality products every time. All of our lashes are handcrafted using premium materials, and we take pride in the care, craftsmanship, and ethical sourcing behind every lash you wear.

Mink Lashes

Each pair of our luxury mink lashes is handmade from naturally sourced mink hair, gently brushed from live animals. We use only humane, cruelty-free methods — mink are never harmed for their fur. Due to the natural variation in hair and the handmade process, no two lashes are identical. This is part of what makes each pair unique. Please handle with care when removing lashes from the tray — always peel from the outer corner to avoid damage.

5 Pack Basics

Our 5-pair Basics Lashes are affordable, synthetic lashes designed for beginners, personal use, or lash training. These are entry-level lashes, and while they offer fantastic value, they do not represent the same level of craftsmanship as our premium ranges. For superior quality, explore our other collections.

Professional Lashes

Our Professional Lashes — including human hair, soft-touch synthetic, and dainty styles — are carefully handcrafted. The human hair range is knotted and feathered by skilled artisans using voluntarily sourced, sterilised hair. Our synthetic options offer lightweight, fluffy finishes and are designed to deliver outstanding results. We’re proud of their performance and rarely receive complaints — but if you ever have a concern, we’re here to help.

Adhesives

Please note: lash adhesives sold on our website are not manufactured by PrimaLash. We recommend carefully reviewing the ingredients and conducting a patch test 48 hours before use. While allergic reactions are uncommon, it’s essential to ensure suitability for your skin. PrimaLash cannot accept responsibility for any adverse reactions to third-party adhesives.